Refund policy

 cacaowanderer.com takes customer satisfaction very seriously. In the case of problems with your order, please send us an email on cacaowander@gmail.com and we will assist you.

In appropriate cases, if you have already been billed by hello@cacaowanderer.com, cacaowanderer.com will issue full or partial refunds.

In the following cases: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund.

In every event, we will do our best to ensure your satisfaction. Refunds will be done only through the Original Mode of Payment.

 

IMPORTANT: The cacao comes in forms of small discs. Due to the temperatures in the UAE, it’s possible that the discs melt in the bag during delivery. It won’t damage the quality of the cacao, which can still be consumed safely. By ordering on cacaowanderer.com, you accept the risk that your cacao might arrive melted. No refund or returned will be issued for melted cacao.

 

Refer to https://www.cacaowanderer.com/termsandconditions for full Terms and conditions